Private individuals manual

Getting started with Vughtvoorelkaar: a practical guide for individuals

Below is a handy step-by-step plan.

Step 1. Sign up

• Go to sign up .
• Are you looking for help? Register as a requester. Do you want to offer help? Register as a help provider. In both cases, create a private account.
• After your registration you are logged in and you can get started right away. You will receive an email with a deactivation link, should you wish to unregister. Well organized: for your privacy, only your first name is visible on Vughtvoorelkaar .

Step 2a. Find help

• Log in to Vughtvoorelkaar (click on 'Login | Register' at the top right of the screen) with your email address and password or your social media account.
• Go to 'My Page' and click in the menu on the left on 'My help questions' and then on 'Post help question'.
• Indicate clearly for whom and on whose behalf you want to place a request for help.
• Fill in the input fields about your request for help as clearly as possible. The more information entered, the greater the chance of a match. Tip: protect your own privacy by not disclosing any personal information (no phone numbers or full names). Zorgvoorelkaar.com checks this for you every day!

Step 2b. Offer help

• Log in to Vughtvoorelkaar (click on 'Login | Register' at the top right of the screen) with your email address and password or your social media account.
• Again go to 'My Page' at the top right and click on 'My profile' in the navigation menu on the left.
• Complete your profile (if not already done immediately when signing up) by telling us more about yourself and your experience. Your profile has a profile strength (in %). By filling in all fields, a profile strength of 100% can be achieved. This contributes to the reliability.
• Check the box 'I have a Certificate of Good Conduct and can show it on request' if you can show it to a person requesting help.
• Check 'I want to be found by organizations' if you want to make a public offer (visible on the site).

Step 3. Comments and Management

• Log in to Vughtvoorelkaar and go to 'My Page'.
• With the navigation menu on the left you can manage received messages, placed requests for help, placed help offers, thanks & recommendations, saved requests for help/offers, your profile and your settings.
• An email will be sent automatically when you receive a message. Tip: Keep in mind netiquette and safety when interacting with other users of Vughtvoorelkaar.
  For more information, read further on reliability .

Step 4: Ready for your match

• Did you find a match? Then read the tips about safety, reliability, the first meeting and compensation carefully so that you know what to look out for ( tips ).
• Questions about Vughtvoorelkaar? Read frequently asked questions or contact us.